June 15, 2001

Dear Mr. Pope,

"We would like to extend our sincere thanks to you and your staff for the very professional service we received during the death and funeral of our brother. From the initial telephone conversation with you and up until the repast, our needs were considered and attended to in a kind, caring and compassionate way.

Your facility is exceptionally well designed and well maintained. Your staff are true representatives of the type of quality customer service that you can be proud of. Mr. Keith Savage immediately made us feel at ease, explained all fees and services, and took as much time as we needed to make sure that we were comfortable with our decisions. Mr. Charles Young treated us with the utmost kindness, professionalism and consideration. Mr. Taft Moye also made sure that everything was to our satisfaction.

Although this was a trying time for our family, you and your staff helped to ease some of the associated stress. We appreciate your fine service and will keep your company in mind if the need arises in the future."

Sincerely,

The Young Family

June 25, 2002

Dear Pope Funeral Home Staff,

"Words cannot express the thoughtfulness that our family received from your funeral home management and staff during the death of our beloved daughter, sister and loved one.

We just wanted to express our gratitude on a job well done. Everything was handled so professionally, and in a timely manner, that we did not have to make any changes on anything that your staff had done.

Our daughter was beautiful—she was beautiful anyway—and she was a sick young lady. Your staff made her look like she had not been sick at all!

Pope Funeral Home will always receive our business. So many thanks to you and your staff. May God continue to bless each of you."

Sincerely,

The Rowe Family